Mediation & Facilitation
Mediation
We provide mediation and facilitation of workplace disputes with a view to assisting in a swift and cost-effective return of the workplace to a positive and productive place. Our goal is to reduce tension, support constructive dialogue, and guide parties toward solutions that preserve working relationships. We also provide Conciliation services for workplace harassment and violence complaints under the Work Place Harassment and Violence Prevention Regulations pursuant to the Labour Relations Code.
We also offer post-investigation remediation and conflict resolution services that restore stability after an investigation, creating healthier workplaces.
Frequently Asked Questions
Why are written employment agreements important?
Employment agreements do more than explicitly set out legal requirements. They define expectations, clarify entitlements, and limit risk. Without one, employers may face common law notice obligations that far exceed the minimum standards under the applicable employment legislation. A well-drafted agreement protects the organization and clarifies the employment relationship from the outset.
When should we use a third-party workplace investigator?
An external investigator provides the neutrality and impartiality needed for serious or sensitive workplace issues. Engaging a qualified third party helps ensure that the process is fair, thorough, and aligned with legal and policy obligations. It also builds trust in the process and outcome with those directly involved and the organization more broadly.
What happens after an investigation is complete?
Without a clear plan to address the impact of an investigation, workplaces can be left uncertain, unsettled, and at risk of further disruption. Post-investigation remediation helps teams regroup, address underlying issues, and rebuild trust. We design tailored supports such as facilitated meetings, team resets, coaching, and workplace restoration plans to help restore stability and rebuild a respectful, sustainable workplace culture.
Can workplace conflict really be mediated?
Yes. Mediation is an effective, flexible process that supports resolution of workplace conflict in a constructive and respectful way. It is especially helpful in addressing concerns early, restoring working relationships, and creating a path forward. We guide the process with care and professionalism, helping parties feel heard and supported.
How can we build a better workplace?
It starts with intention. We partner with employers to design proactive strategies that prevent issues and support a healthy culture. This may include policy development, respectful workplace training, conflict coaching, or a full workplace assessment. Whether you are navigating change or aiming to strengthen your team, we can help.
